GTChat answers customer questions 24/7, recommends products, handles Instagram & Facebook DMs, and hands off to your team when it matters.
From AI auto-replies to a full live chat dashboard — GTChat handles it all.
Powered by Claude AI, the bot answers product questions, recommends builds, and handles FAQs — 24 hours a day, 7 days a week.
Tag products with AI_Sell and the bot intelligently recommends them based on budget, specs, and customer needs — with direct buy links.
Your team can take over any conversation in real time. See all chats from your website, Instagram, and Facebook in one inbox.
Connect your social pages and reply to DMs, handle comment auto-replies, and auto-DM users who comment on your posts.
The AI learns from your agents. Every human reply can be approved to teach the bot, so it gets smarter with every conversation.
Add FAQs, product details, policies, and custom info. The AI searches it automatically to give accurate, on-brand answers.
Frustrated customer? The AI detects urgent messages and alerts your team immediately so no one falls through the cracks.
Track conversation volume, AI vs human reply rates, busiest hours, and top customer questions — all in your dashboard.
Match your brand with custom colors, bot name, avatar, welcome message, and proactive chat triggers.
One-click install from the Shopify App Store. No coding required.
Import your FAQs, tag products with AI_Sell, and connect your social accounts.
Set your brand colors, bot name, and welcome message in the Shopify theme editor.
Your AI is live on your store, Instagram, and Facebook. Watch the conversations roll in.
See how GTChat stacks up against the most popular Shopify chat apps.
| App | Starting Price | AI Chat | Social Inbox | YouTube | Unlimited Chats |
|---|---|---|---|---|---|
| ⚡ GTChat | $19/mo | ✓ Claude AI | ✓ FB + IG | ✓ Included | ✓ From $49 |
| Tidio | $29/mo + $39 AI add-on | Extra $39/mo | ✗ | ✗ | Limited |
| Gorgias | $10/mo (50 tickets) | Add-on | ✗ | ✗ | $300+/mo |
| Freshchat | $19/agent/mo | 500 sessions | Limited | ✗ | Extra cost |
| Intercom | $29/seat/mo + $0.99/AI | $0.99/resolution | Partial | ✗ | Pay per use |
| LiveChat | $25/agent/mo | Add-on | ✗ | ✗ | ✓ |
No per-agent fees. No per-ticket billing. One flat price, all features included.
💡 Tidio charges $68+/mo for what GTChat includes from $19/mo
vs Tidio $29+AI = $68/mo
vs Tidio $49 — GTChat includes social + YouTube
vs LiveChat $89/agent — we're flat rate
All plans include a 14-day free trial. No credit card required to start. Cancel anytime.
GTChat was built in-house at GamerTech Toronto to solve our own customer support challenges — and now we're sharing it with Shopify merchants everywhere.
CEO & Founder
Custom PC builder turned app developer. Built GTChat to handle thousands of customer questions a day — so you don't have to.